Thanks for showing so much love to my book – The Anexas Story. Based on many requests to publish chapters of the book on LinkedIn, I continue to write a series of articles based on these chapters. Please read on and keep believing that there is an entrepreneur in you…and everyone!
I loved playing with sand during my childhood. I would spend hours crafting castles, making entrances, bridges and mountains. As I grew older, I came to know that the Americans had metamorphosed that play stage to some learning curve. In secondary school when I was in NCC (National Cadet Corps), we got trained in shooting with our 0.303 rifles on the targets, which were sandboxes.
So, I adapted it to our initiations in Anexas. The new co-workers underwent what is now called Knowledge Sandbox Process. When you rely on team members, you must ensure the quality of their knowledge and ability to provide the best service. It is your job to do so. How did we ensure the high quality of our consultants and trainers?
By subjecting them to the worst possible scenarios they were likely to encounter with the demanding clients. We established two training camps for our team, one in Bangalore and another in Riyadh. All the new members of the team needed to spend a good time in these rigorous camps.
After sitting through all of our training programs three times and shadowing an experienced consultant on at least two assignments with a demanding client, they had to demonstrate their prowess in a simulated client environment created by our team. They were asked tough questions, criticized, virtually harassed to such an extent that they were about to break down.
But once these tough team members were out on the field, they faced a much less stringent environment than they experienced in the camp, and were able to sail smoothly while dealing with the real clients. Only the tough ones survived these Knowledge Sandboxes.
Those who survived the heat with their tenacity turned out to be real miners, able to mine gold from the mines of business opportunities. Even the old team members were always kept on their toes by our periodic internal audits and culture of questioning each other’s performance and giving critical feedback unhesitatingly. With these systems in place, our imminent success on a bigger scale was waiting to happen. Talent converges when given a collective.
Anexas was that collective. I did not learn it before creating the organization but I acquired it soon enough to apply and create something good. Probably, everlasting! A Kishore Kumar song rather than the Yo Yo Honey Singh warble!!
Hope young readers don’t mind the comparison! And actually, there is no comparison!!!
For subsequent articles, please watch this space.
You can buy the book directly from its website on https://www.anexasstory.com
or on Amazon on https://www.amazon.in/ANEXAS-STORY-There-Entrepreneur-Everyone-ebook/dp/B07ZGLN8C7
Amitabh Saxena is founder of Anexas, a well-known lean six sigma and project management consulting organisation. He has trained over 50,000 participants and has 30 years of experience in consulting more than 300 organisations around the world including Fortune 100 companies across industry domains. With a strong team of 25 Master Black Belts, his organisation Anexas has been helping individuals and organisations achieve eminence through excellence since 2006. They can be reached on email@example.com.